Category: 2 cents

Lapsed marketing

Lapsed marketing

Are you a “lapsed marketer”?

So here I am randomly blogging after what, a two year hiatus (?) and outta the blue I ask whether or not you’re exhibiting symptoms of Marketingus lapsisus. Sounds like a hideous disease but there may be more to this #fake scientific name than you think.

Allow me to walk you through this by first going down memory lane. This may be slightly painful, so bear with me.

Anybody can do marketing

Right? #AMIRITE ??

That’s what a few people suddenly found themselves saying during the Great Recession of 2008, especially following that subprime mortgage fiasco we won’t go into.

I’m not suggesting hordes of people lost everything and suddenly became marketers overnight. I have no specific data to support this claim. However, I distinctly remember encountering and interacting with a host of Twitter profiles back in ‘08 who were all very clearly evangelizing the magic of Marketingus followmeitis, relentlessly bullhorning brand and bait in the name of self-actualizing goals!

Nothing wrong with that. And some may well have transitioned themselves successfully as bone fide marketeers. So, is it true? Can anybody do marketing?

Self-employed pro’s, consultants, artisans and the like do it themselves all the time!

That said, marketing may look like the type of job anybody can do. But it obviously depend8bce7501cb8c8bb6114e11166035be1ds on the context, audience and scale. Enterprise level marketing, for instance, requires specific skills, technical knowledge and field experience. Not only that, you must truly be agile, transmutable and ahead of trends before they emerge.

The unforgiving digital age

During the halcyon days of social media, where online networking was experiencing its own version of Woodstock, the wild wild west of social marketing started rearing its ugly–—I mean, was also burgeoning.

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The Merging of Pure Play Media and Social Media

Autom, thanks so much for adding me as a guest post. Here’s my two cents on the eventual marriage of pure play media and social media.

Why social rocks?
My first foray into social media some years back, I was confronted with a channel that seemed so vastly different than what I’ve come to know in my years as a digital marketer.  I became enthralled with the notion of relationships driving business; with transparency and authenticity integral to delivering value.

Willy Loman’s character in Death of a Salesman is about a man who is self-obsessed with the notion of greatness, and even in his later years convinces himself that success is directly attributed to “greatness, popularity and personal charisma”.

Contrary to that notion, many successful businesses have been built on a simple handshake, the unspoken trust built from years of understanding customers, and responding to their needs. Customer relationships have been at the core of convergence. This is not new… but in the digital space, it is the absolute core to business sustainability.

And I have bought into that. I have come to emerge as a purist in social media and while I understand this continues to be a test and learn channel, I have not necessarily given up the principles that have accompanied the true merits of this channel: credibility, community, engagement and its undeniable result: sustainability.

Nowadays you can buy social… but that’s counterintuitive to why social exists

In recent instances I have come into contact with social networks that have tried to sell me media across blog networks, consideration into networks with strong exposure to the longtail audience.

While that piqued my interest, it became apparent that “access” to niche bloggers, particularly ones with influence, would really mean buying ads on their sites. There was no real opportunity to engage with these influencers, nor develop a really strong program to build brand engagement among the follower base. It was simply pure play media. The argument that comes back to me from the media sales guy, “…but it’s still media, and it doesn’t come free!”

The quest to monetize social networks

It seems to have been the age-old question. If these networks are to exist and be maintained, how are they going to make money?

One of the reasons that Yahoo! reduced its investment in 360, Geocities, and Answers was that it struggled to combine online ads into a user-engagement environment ie the two environments could not effectively co-exist. Ad performance was poor because users didn’t want them there.

There are some networks doing an ok job at monetizing the medium:

  • Google, fortuitously recognized a subscription model that users were willing to pay for to help justify their acquisition of YouTube.
  • Slideshare and Scribd expects users to pay to maintain their presentations ie brand presence on its network. Downloads lead to business leads, hence the reason to be here.
  • The contextual advertising Facebook offers is very relevant to its members, however I don’t know how good the click-through rates are compared to traditional media. I would suspect that the low CPMs indicate that it’s still not a pervasive medium to buy ads. I’d like to be proven wrong on this one. My friend at Facebook and I have had endless arguments about social ads and the oxymoronic way Facebook has chosen to monetize its network. I argue it’s still blatant advertising and it’s the reason people have gone away from the portal model  ie Yahoo! AOL and MSN — to get away from the intrusiveness that has come between the user and his/her consumption of content.
  • Twitter’s model is, by no means, relevant to its users. Twitter ads run in the user’s timeline and does not target users based on profile, interest, tweets or followers. This article,  states, “ We want to display Promoted Tweets in a way that’s both useful and authentic to the Twitter experience”.

I’d be interested to hear what other people think. Do we expect that emergence of more ads in our social footprint will this be accepted by users in the long run? Or will it necessitate yet another change that undermines this trend?

About Hessie Jones

I am an online marketer who has worked in the technology space for over a decade. I am addicted to new technology and cannot do without my Macbook or my iPhone.  I  am  currently at Due North Communications creating experiential catalysts for word of mouth influence. Previous experiences include Isobar NA, Yahoo! Overlay.TV, Citibank, CIBC, Ogilvy and Rapp Collins.  I have views on advertising, emerging technology including video, and social web applications. I’m living and breathing in the social web space and cannot consume as quickly as this space evolves. I follow politics, environmental initiatives, and music (mainly the old stuff pre 1990). Some quick notes about me: Marketer… Cellist…US Politics watcher…Twitterer, Yoga-er??!… Fave coffee: Tall Non-fat Caramel Macchiato – Starbucks…Michael Jackson fan…Jeffery Deaver fanatic….sap for human interest stories..Rubik’s cubist…dabbled in pointillism… interest in caricatures and nude painting…can say the alphabet backwards…know most world capitals… hockey and soccer mom…

Find me:, twitter, facebook